Privacy Policy

NeilC AI Consulting ("I", "this site") operates neilc.ai. This policy explains what data is collected when you visit, how analytics cookies are used, the choices you have, and your rights. This site does not sell personal data and does not run advertising.

With your consent, this site uses three analytics services:

• Microsoft Clarity — records how visitors use the site: pages viewed, clicks, scrolls, and anonymised session replays and heatmaps. Clarity sets cookies (such as _clck and _clsk) to distinguish visits. Data is processed by Microsoft under its own privacy terms; personal data entered in forms is masked.
• Google Analytics 4 — measures page views and traffic sources in aggregate. It sets cookies (such as _ga) and processes data under Google's privacy terms.
• LinkedIn Insight Tag — measures visits that arrive from LinkedIn and the effectiveness of LinkedIn posts and campaigns. It sets cookies (such as li_fat_id and UserMatchHistory) and processes data under LinkedIn's privacy terms.

These cookies are not strictly necessary for the site to work. They are only set after you choose Accept on the consent banner.

When you first visit, a banner asks whether you accept analytics cookies:

• Accept — Clarity, Google Analytics and the LinkedIn Insight Tag load and begin measuring your visit.
• Decline — no analytics cookies are set and no tracking scripts load.

Your choice is stored in your browser (localStorage) so the banner does not reappear on every page. You can revisit or change your choice at any time using the cookie settings link in the footer of every page. Withdrawing consent stops further analytics collection from that point; it does not delete data already collected anonymously before withdrawal.

If you contact me by email, book a briefing, or subscribe to the newsletter, the details you provide (name, email address, message) are used solely to respond to you or deliver what you requested. Newsletter subscriptions are handled by Mailchimp under its own privacy policy; every newsletter email includes an unsubscribe link.

Depending on where you live (including the UK, EEA, and certain US states), you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, to data portability, and to lodge a complaint with your data protection authority. Analytics data collected via Clarity, Google Analytics and the LinkedIn Insight Tag is aggregated or pseudonymised and is not used to identify you personally.

To exercise any of these rights, or with any privacy question, email neil@neilc.ai.

If you ask us to delete your account, we delete your profile, workspaces, documents and licence records straight away. Saved estimates from our tools are kept for 30 days, with no link to your name, email or account, so we can recover from mistakes and resolve any dispute about a deletion. They are then permanently deleted. We keep a minimal record of licence grants and changes, which does not identify you, for 2 years for audit purposes. Enquiries, bookings and comments you made are kept in anonymised form, with your name and contact details removed. Your newsletter subscription and any roadmap requests are deleted. We keep a record that a deletion request was handled, using a one-way hashed form of your email, to show we complied. Scenarios saved in your own browser stay on your device until you clear them, and a booking in our calendar may need removing separately.

To make a request, contact neil@neilc.ai. We respond within one month.